Trust & Safety
Everything MTCGAME does is built around one principle: you should be able to buy with confidence. Here's how we make that happen.
Four pillars of trust
Official Codes Only
Every code is purchased directly from official publishers. No grey market, no third-party sellers, no unverified sources.
Secure Payments
Your card details never reach our servers. All payments go directly to PCI-DSS certified processors — Stripe, Worldpay, Checkout.com.
AI Fraud Protection
Every transaction is screened in real time by our AI security system — protecting both you and the platform from fraudulent activity.
24/7 Human Support
Real people, real responses — around the clock, every day of the year. Any issue is resolved directly with us, no waiting.
How every code is verified before reaching you
Unlike marketplaces where anyone can list codes, every product on MTCGAME goes through a strict verification process before it ever reaches a customer.
Direct Purchase from Publisher
Every code is purchased directly from the official publisher — PlayStation, Tencent, Riot Games, Garena and others. No middlemen, no grey market.
Official source onlyAPI Verification
Before entering our inventory, every code is verified through direct API integration with the publisher — confirming it is valid, unused, and ready to activate.
Publisher-verifiedAssigned Exclusively to Your Order
The moment you complete payment, your code is assigned exclusively to your order. It cannot be seen by anyone else — no other users, no staff members.
Private & exclusiveInstant Secure Delivery
Your code is delivered to your account dashboard and registered email within seconds — automatically, with no manual steps.
Delivered in secondsYour payment is protected at every step
MTCGAME never stores or accesses your card details. Here's exactly how your payment is protected.
PCI-DSS Certified Processors
Stripe, Worldpay and Checkout.com handle all card data. They are PCI-DSS Level 1 certified — the highest security standard in the payments industry.
Zero Card Storage
MTCGAME never stores your card number, CVV, or expiry date. Your data never touches our servers. We only receive payment confirmation.
Real-Time AI Screening
Every transaction passes through our AI security layer before being approved — detecting unusual patterns and protecting against unauthorized use.
No Unauthorized Charges
Because we never store card details, it is technically impossible for MTCGAME to charge your card without your direct authorization at checkout.
The Only ePin Platform Chosen by Global Payment Security Companies
MTCGAME is the only platform in the ePin sector that leading global payment security companies have chosen to work with — reflecting our uncompromising standards in transaction security and compliance.
Authorized by the world's leading publishers
MTCGAME holds direct Authorized Reseller and Global Distributor agreements with the following publishers. This means every code comes from the source — not the grey market.
View the full list of our official partners on our Official Partners page →
We're always here — 24 hours, 7 days a week
Something doesn't look right? Contact us before taking any other action. Our team resolves most issues within minutes.